We offer local deliveries for all products sold on https://www.supastore.com.au/. All deliveries are fulfilled by our warehouse service. Your order confirmation email will have provided you with the details , if you have any questions relating to your order please contact us.
Orders are usually dispatched within 2 business days – We endeavor to get your order to you ASAP. Once your order has been dispatched, delivery time will be subject to the delivery service selected but depending on location it is 2-7 days.
IMPORTANT: Please check that all items received are what you have ordered. If you have received an incorrect item DO NOT OPEN IT. We will not accept any returns or provide refunds of items that have been opened, tampered with, or not in their original condition. If you receive a damaged item please contact us within 4 days of delivery and do not throw it away as we will require proof that the item has been damaged (for example: images e-mailed to us of the damaged item.
We require a signature as proof of identification, if you refuse to sign we will be unable to hand over the goods. Due to the nature of the goods we supply we do not generally offer an Authority to Leave however you may organize this with your local store if you wish. If you have given the store an Authority to Leave at your property you are accepting all responsibility for the product once it is delivered to your property. Non-delivery claims will not be accepted.